Patrick Griffin - 9/25 - RocketResponder

Five Tips On Using Emotions To Better Engage Your Subscribers

March 2, 2015March 19, 2015 Patrick Griffin 2 Comments

jumping for joy

Never be afraid of using emotion to communicate with your subscribers and customers.

You can do very well by not only appealing to the emotions of the people you are talking to but also by allowing your emotions to come through too.

I am not suggesting that in every email you pour your heart out to your subscribers and list all that is troubling you…that would be more than just a little off putting and would be a sure way to lose subscribers fast.

But if you feel strongly about something, if something gets you all passionate and worked up then this is exactly the sort of emotion you should share with your subscribers.

You want them to get passionate too and if they know you are really enthusiastic – especially when it comes to your business – then they will be more likely to do business with you.

So here are five tips to consider when it comes to using emotions in your emails to better engage with your subscribers:

Be positive – If you have a bright, happy, sunny outlook then it can be quite infectious. So if you are sending an email to promote something then be enthusiastic as you can. If product “x” changed your life then make sure the world knows about it. Try it, it works.
Think long term. You have worked hard on building your list so you want do all you can to keep it. Again if you are upbeat and happy in the way you communicate then people are much more likely to want to hear from you than if you are always moaning and miserable. Even if you have bad news to convey – maybe you are putting your prices up – then be sure to highlight some really good benefits which can come from this.
Make connections. Your emails are only ever going to be effective if you are connecting with the people you are sending them to. This is where being yourself, being human, really comes into play. Don’t be scared of sending an email saying: “Hey I want to just let you know why I am so happy, excited, scared, upset, annoyed or sad today…” This will allow your subscribers to empathize with you and this is a very good thing. (Be careful with this one though – remember what I said about constantly pouring your heart out at the start of this article.)
Invite feedback. Let your subscribers share how they feel with you too. You could direct them to your blog (if you have one) or to Facebook or Twitter. Building ties this is all about building emotional bonds between you and the people who have joined your list. Once again, if people believe that you care about them and their needs they they are likely to stick around and follow your advice.
Be genuine. Avoid the temptation to fake an emotion because you hope by doing so will get a better response. Nobody likes being lied to and this is, well, lying or at least being a little deceitful. If you do this then people will see through you and unsubscribe and that is the very last thing you want to happen.

The bottom line is don’t ever be afraid to be yourself and always allow your personality to shine through when you sent out an email.

Why You Must Engage With Your Email Subscribers

February 16, 2015March 19, 2015 Patrick Griffin Leave a comment

writing emails for your subscribers It is a great feeling whenever someone signs up to your auto-responder list because it means that you have captured their attention.

You put something out there which was sufficiently appealing to a complete stranger that they said “I want to hear from you again.”

The more you put the word out then the more people you will get to sign up and at RocketResponder it is easy to keep track of your email subscribers and of how much they engage with you.

In email marketing it is the engagement factor which is key to your online success. Once someone has joined your list it is important to begin building up a relationship with them so that they will be encouraged to engage with you.

Your job is to get them to like you and, to this end, you want to share information about yourself when you communicate by email.

Encourage your subscribers to follow you on Twitter or Facebook or to check out your blog or YouTube channel if you have one.

If they do this then follow them back and thank them for engaging with you.

In your emails actively ask for interaction, for people’s thoughts, opinions and feedback where it is appropriate to do so.

You want to get people used to clicking links in your email so they can check out your latest offers and go on to buy from you when you want them to.

Email is fun and the more that you can get to engage with your list, the more fun it becomes.

When It Comes To Subject Lines, Size Does Not Matter Too Much

February 2, 2015March 18, 2015 Patrick Griffin 1 Comment

Subject lines: Recently we explained that it is a good idea to keep your emails short rather than long when communicating with your subscribers.

People are busy, they are increasingly also doing something else when reading emails and they don’t have very much time to spend reading each one.

So when you are using an auto-responder like RocketResponder, it is a good idea not to make too much of a demand on people’s time if you want to keep your subscribers happy.

However when it comes to the subject lines, the size is much less important than you might think.

The only job of the subject line is to grab the reader’s attention in such a way that they go on to open the email.

Sometimes if takes a very short subject line to achieve this goal and sometimes it takes one a bit longer.

The bottom line is don’t be frightened of writing a long subject line if you think that it what it takes.

It is far better to write a good subject line which is long than a bad subject line which is too short.

In fact I remember seeing the results of a survey into subject lines where billions of subject lines, ranging from the very shortest ones right up to long ones of 148 characters or more, were analyzed.

When these were checked to see if there was a difference between subject line length and the numbers of opens and clicks the results were…there was virtually no difference at all.

So when it comes to subject lines don’t worry about length, just worry about making them so interesting that your email gets opened.

See also: Rocket Responder – When It Comes To Writing Emails, Size Matters

When It Comes To Writing Email, Size Matters

January 26, 2015March 27, 2015 Patrick Griffin Leave a comment

Short and Sweet It is still very common to go to a sales page for a product and find what marketers call a “long copy sales letter.”

The term is self-explanatory and if you have seen any of these pages yourself, you will know that long can mean very long indeed.

The reason that such pages have been so successful for internet marketers is that they work and quite often they can work very well.

However don’t make the mistake of thinking that this technique will translate quite so well into the email you send to your subscribers…the majority of times it really won’t.

For a start, if we are on some sales page for a product or service it is generally because we actually want to be there and want to read about the offer being made to us.

It follows that we may have time to read many thousands of words, or perhaps we will just read the headlines and bullet points and skip to the “buy it now button” as many people do.

Email is different. It is different because we can get so many of them on a daily basis. They just land in our inboxes at random times and invite us to read them.

We may be at our desks or or at home and have time to go through all our emails one by one but, increasingly, we read them on tablets or smartphones when lots of other things are competing for our precious time.

So when it comes to writing email, for example using an auto-responder like RocketResponder, the general rule is to keep it short. Email size matters and small is generally better than large.

Grab your subscriber’s attention with the subject line, then say what you need to say in a few sentences and include a link for people to click to get more information.

That is the general rule and there always exceptions. You might do an email newsletter for example which is packed full of content and that is totally fine.

However when we are competing for the precious time of our increasingly busy subscribers it really does help to keep the message short and to the point.

Use Video To Show The Real You

January 23, 2015March 27, 2015 Patrick Griffin Leave a comment

Internet Video on smartphone Using an autoresponder like RocketResponder is something every online business should do.

The old days where you stand behind the counter of a store and wait for the customers to come to you are long gone.

Nowadays you have to go out and take the lead when it comes to customer communication. The tables have turned and you now go out to the customers.

Even more and more businesses in the offline world are using auto-responders to connect with their customers and get them coming into their stores.

Email is a very effective means of communication, and if you have built up a good relationship with your client base, they will look forward to getting emails from you.

An effective use of an autoresponder campaign will see you spending as much, if not more, time on building relationships with customers as you do trying to sell them goods and services.

While email is a very effective means of doing that – don’t leave it to the written word alone…start using the power of video.

Video is an absolutely awesome way of building relationships and getting your subscribers and customers to know the real “you,” and, believe me, they will want to know you.

Don’t be scared of video and don’t think of big, expensive, professional, scripted productions either.

These days a video can be something shot on your smartphone, quickly uploaded to YouTube and available to be viewed by your customers in minutes.

You can do videos giving tips about using your products or services, talking about the latest trends in your industry or…just about anything at all.

Just be yourself and provide something of value and your customers will love you.

Post the link in a RocketResponder email, post it on Twitter, Facebook, your blog or your website…there are so many possibilities these days.

Use email but use video too…it is a really great combination.